Privacy Policy
How Trustker collects, uses and protects information when you enquire, book or communicate with us about Sri Lanka tours and travel services.
Last updated: 24 May 2026
Trustker respects your privacy. This policy explains how we handle personal information collected through our website, enquiry forms, WhatsApp, email, phone calls and tour-booking communications.
Information we collect
We may collect your name, email address, phone or WhatsApp number, travel dates, passenger count, arrival or departure details, preferred route, hotel preferences, activity interests and any message details you choose to send us.
How we use your information
We use your information to reply to enquiries, prepare quotations, plan private tour routes, confirm bookings, arrange drivers, coordinate hotels or activities when requested, provide customer support and improve our services.
Sharing information
We only share necessary booking or travel details with trusted service partners such as drivers, hotels, guides or activity providers when required to operate your trip or quotation. We do not sell your personal information.
Payments and third-party services
If payments, hotel reservations, tickets or third-party activities are involved, the relevant payment provider, hotel or activity provider may process information under their own policies. We recommend checking those policies when using third-party services.
Website analytics and ads
We may use tools such as Google Analytics, Google Ads or similar services to understand website performance and improve marketing. These tools may use cookies or similar technologies depending on your browser settings and consent options.
Data protection
We take reasonable care to protect enquiry and booking information from unauthorized access, misuse or disclosure. However, no online transmission or storage method can be guaranteed as completely secure.
Your choices
You can contact us to ask about, correct or request deletion of your personal information where legally and operationally possible. Some booking records may need to be retained for accounting, legal or service-history purposes.
Contact us
For privacy questions, contact us at hello@trustker.com or WhatsApp/call +94 71 629 9969.