We understand that travel plans may change, and we are committed to providing you with the best possible customer service. If you need to cancel your journey, please let us know as soon as possible.

Cancellation requests made 24 hours or more prior to the scheduled journey time will receive a full refund. Cancellation requests made within 24 hours of the scheduled journey time will be subject to a 100% payment.

To request a cancellation or refund, please contact us at least 24 hours before your scheduled journey time by emailing hello@trustker.com or calling +94716299969. Please provide your booking details and reason for cancellation.

If you cancel your journey due to a valid medical reason or other extenuating circumstances, please let us know as soon as possible and we will do our best to accommodate your needs.

Thank you for choosing Trustker Company for your travel needs.